![Services ZEISS]({"xsmall":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.100.33.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","small":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.360.120.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","medium":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.768.256.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","large":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.1024.341.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","xlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.1280.427.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","xxlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.1440.480.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","max":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.1920.640.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg"} "Services ZEISS")
Votre priorité : prendre soin de vos patients
ZEISS OPTIME
Les services ZEISS vous permettent de vous concentrer sur ce que vous faites de mieux :
offrir des soins de première qualité aux patients.
ZEISS OPTIME vous permet de vous concentrer sur les soins aux patients.
Grâce aux forfaits OPTIME® de ZEISS, bénéficiez d'une prise en charge prioritaire afin que vous puissiez travailler sans restrictions et éviter les arrêts non programmés de vos systèmes.
Notre offre assure bien au-delà de la garantie légale que les processus de votre établissement hospitalier ou de votre cabinet médical se déroulent sans entrave. Un large éventail de services peuvent être inclus dans un forfait unique qui sera ainsi parfaitement adapté à vos besoins spécifiques.
Telle est la force de ZEISS OPTIME.
Des forfaits sur mesure adaptés à votre travail quotidien
Les offres de services peuvent varier d'un pays à l'autre en fonction de la réglementation locale.
![]({"xsmall":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/preventive-maintenance_zeiss_devices_touched.svg/_jcr_content/renditions/original./preventive-maintenance_zeiss_devices_touched.svg","small":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/preventive-maintenance_zeiss_devices_touched.svg/_jcr_content/renditions/original./preventive-maintenance_zeiss_devices_touched.svg","medium":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/preventive-maintenance_zeiss_devices_touched.svg/_jcr_content/renditions/original./preventive-maintenance_zeiss_devices_touched.svg","large":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/preventive-maintenance_zeiss_devices_touched.svg/_jcr_content/renditions/original./preventive-maintenance_zeiss_devices_touched.svg","xlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/preventive-maintenance_zeiss_devices_touched.svg/_jcr_content/renditions/original./preventive-maintenance_zeiss_devices_touched.svg","xxlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/preventive-maintenance_zeiss_devices_touched.svg/_jcr_content/renditions/original./preventive-maintenance_zeiss_devices_touched.svg","max":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/preventive-maintenance_zeiss_devices_touched.svg/_jcr_content/renditions/original./preventive-maintenance_zeiss_devices_touched.svg"}){kind=icon}
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OPTIME complete |
• |
• |
• |
• |
• |
• |
sur demande |
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OPTIME advanced |
• |
• |
• |
• |
• |
durée + matériel |
sur demande |
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OPTIME prevent |
• |
non applicable |
• |
• |
durée + matériel |
durée + matériel |
sur demande |
![Mises à niveau]({"xsmall":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","small":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","medium":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","large":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","xlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","xxlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","max":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg"} "Mises à niveau"){kind=icon}
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![Aide à l'utilisation]({"xsmall":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","small":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","medium":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","large":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","xlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","xxlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","max":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg"} "Aide à l'utilisation"){kind=icon}
![Aide à l'intégration/à la migration]({"xsmall":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","small":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","medium":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","large":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","xlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","xxlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","max":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg"} "Aide à l'intégration/à la migration"){kind=icon}
![Horaires non conventionnels]({"xsmall":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.100.100.1,0,313,312.file/zeiss--response-time_2.jpg","small":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg","medium":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg","large":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg","xlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg","xxlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg","max":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg"} "Horaires non conventionnels")
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Vous souhaitez découvrir des cas d'utilisation OPTIME ?
Visionnez les vidéos relatant les expériences de nos clients avec OPTIME.
Découvrez comment les forfaits OPTIME aident les professionnels des établissements hospitaliers ou des cabinets médicaux à rester concentrés sur ce qui compte vraiment : offrir d'excellents soins aux patients.
Contactez-nous pour de plus amples informations sur les forfaits ZEISS OPTIME.
Gérez vos systèmes ZEISS en ligne.
MyZEISS est la plateforme qui vous permet d'exploiter tout le potentiel de vos systèmes ZEISS. Choisissez parmi de nombreuses vidéos de formation, recueillez l'avis de vos pairs et profitez d'un ensemble complet d'outils d'assistance afin d'optimiser l'utilisation de vos systèmes tout en réduisant au minimum les temps d'indisponibilité.
![Mes systèmes]({"xsmall":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.100.100.469,0,1525,1056.file/my_systems.jpg","small":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.360.360.469,0,1525,1056.file/my_systems.jpg","medium":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.768.768.469,0,1525,1056.file/my_systems.jpg","large":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.1024.1024.469,0,1525,1056.file/my_systems.jpg","xlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.1056.1056.469,0,1525,1056.file/my_systems.jpg","xxlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.1056.1056.469,0,1525,1056.file/my_systems.jpg","max":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.1056.1056.469,0,1525,1056.file/my_systems.jpg"} "Mes systèmes")
Mes systèmes
Affichez un aperçu de tous vos équipements ZEISS. Consultez les données de base de vos systèmes ZEISS, tels que leur emplacement. Vérifiez de nombreux détails en ligne (comme la date d'installation et le statut contractuel) et envoyez des demandes de modification directement via MyZEISS.
Disponible uniquement pour les clients ZEISS vérifiés.
![Demandes de service]({"xsmall":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.100.100.473,0,1528,1055.file/service_requests.jpg","small":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.360.360.473,0,1528,1055.file/service_requests.jpg","medium":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.768.768.473,0,1528,1055.file/service_requests.jpg","large":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.1024.1024.473,0,1528,1055.file/service_requests.jpg","xlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.1055.1055.473,0,1528,1055.file/service_requests.jpg","xxlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.1055.1055.473,0,1528,1055.file/service_requests.jpg","max":"https://www.zeiss.be/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.1055.1055.473,0,1528,1055.file/service_requests.jpg"} "Demandes de service")
Demandes de service
Affichez l'ensemble de vos demandes : nouvelles, en cours et résolues. Créez de nouvelles demandes en ligne et suivez l'état d'avancement des demandes en cours 24h/24 et 7j/7. Ajoutez des informations complémentaires à votre demande, telles que des images et des fichiers de protocole, pour nous aider à diagnostiquer et résoudre plus rapidement les problèmes.
Disponible uniquement pour les clients ZEISS vérifiés.
![Portail de téléchargement de logiciels]({"xsmall":"https://www.zeiss.be/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.100.100.153,2,813,662.file/zeiss-meditec-software-download-tile.png","small":"https://www.zeiss.be/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.360.360.153,2,813,662.file/zeiss-meditec-software-download-tile.png","medium":"https://www.zeiss.be/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.660.660.153,2,813,662.file/zeiss-meditec-software-download-tile.png","large":"https://www.zeiss.be/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.660.660.153,2,813,662.file/zeiss-meditec-software-download-tile.png","xlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.660.660.153,2,813,662.file/zeiss-meditec-software-download-tile.png","xxlarge":"https://www.zeiss.be/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.660.660.153,2,813,662.file/zeiss-meditec-software-download-tile.png","max":"https://www.zeiss.be/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.660.660.153,2,813,662.file/zeiss-meditec-software-download-tile.png"} "Portail de téléchargement de logiciels")
Portail de téléchargement de logiciels
Accédez à MyZEISS pour télécharger des fichiers logiciels, tels que les packs d'installation ou les mises à jour de sécurité, afin de garder vos systèmes ZEISS à jour et de réduire au minimum les temps d'attente.
Une inscription et un identifiant distincts sont nécessaires.
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Présentation de notre plateforme tout-en-un, un outil sur mesure pour répondre à vos besoins. Découvrez une vaste bibliothèque d'articles rédigés par vos pairs, des formations complètes ainsi que des outils et des fonctionnalités utiles pour vos appareils ZEISS.
Réussir avec intelligence – ZEISS Smart Services
- Connectez votre système et bénéficiez d'une aide à distance immédiate afin de réduire les temps de réponse et d'augmenter la disponibilité du système.
- Nos experts certifiés vous contacteront pour identifier les pièces de rechange adéquates et engager une procédure de dépannage rapide.
- Cybersécurité et connexion sécurisée conformes aux normes internationales. (par ex., ISO / IEC 27001)